Harpreet Kaur
About Harpreet Kaur
Harpreet Kaur is a Quality Assurance Specialist at SOTI, where she has worked since 2022. She has a background in technical support and security, with previous roles at SOTI, Teleperformance Canada, and GARDA.
Current Role as Quality Assurance Specialist
Harpreet Kaur currently holds the position of Quality Assurance Specialist at SOTI, a role she has been in since 2022. In this capacity, she is responsible for ensuring the quality and performance of software products. Her expertise in quality assurance processes contributes to the overall effectiveness of the company's offerings.
Previous Experience at SOTI
Before her current role, Harpreet Kaur worked at SOTI as a Technical Support Specialist Level 2 from 2020 to 2022. She also served as a Technical Support Specialist Level 1 from 2019 to 2020. During her tenure, she provided technical assistance and support to clients, enhancing her skills in customer service and technical troubleshooting.
Early Career in Technical Support
Prior to her time at SOTI, Harpreet Kaur worked as a Technical Support Agent at Teleperformance Canada for three months in 2019. This role involved assisting customers with technical issues, which helped her develop foundational skills in technical support and customer interaction.
Background in Security
Harpreet Kaur has a background in security, having worked as a Security Officer at GARDA from 2017 to 2020. This experience provided her with skills in safety management and emergency response, contributing to her diverse professional background.
Education in Information Technology
Harpreet Kaur earned her Bachelor's degree in Information Technology from SANT BABA BHAG SINGH INSTITUTE OF ENGINEERING AND TECHNOLOGY, where she studied from 2011 to 2015. Additionally, she completed a Diploma in Information Technology Solutions at Humber College from 2017 to 2018, further enhancing her technical knowledge and skills.