Harsharanjit Kaur
About Harsharanjit Kaur
Harsharanjit Kaur is a Technical Support Specialist currently employed at SOTI in Mississauga, Canada, where she has worked since 2016. She has a background in Information Technology, holding a Bachelor's degree and various certifications in Network and System Administration.
Current Role at SOTI
Harsharanjit Kaur has been employed at SOTI as a Technical Support Specialist since 2016. In this role, she provides technical assistance and support to clients, ensuring effective use of SOTI's software solutions. Her responsibilities include troubleshooting technical issues, guiding users through problem resolution, and maintaining high levels of customer satisfaction. SOTI is known for its enterprise mobility management solutions, and Kaur's expertise contributes to the company's commitment to client support.
Previous Experience at DXStorm.com Inc.
Before joining SOTI, Harsharanjit Kaur worked at DXStorm.com Inc. as an IT Administrator from 2012 to 2016. During her four years in this position, she managed IT infrastructure, supported network operations, and ensured system reliability. Her role involved maintaining hardware and software, as well as providing technical support to users within the organization.
Education and Certifications
Harsharanjit Kaur has a solid educational background in Information Technology. She earned a Bachelor's degree from Punjab Technical University, where she studied from 2006 to 2010. Following this, she attended Jetking Institute in Chandigarh, India, from 2009 to 2010, where she obtained certifications in Network and System Administration. Additionally, she studied at Sheridan College Institute of Technology and Advanced Learning from 2011 to 2012, achieving a Computer Programmer designation.
Role at Neptune Technology Group
In 2016, Harsharanjit Kaur briefly worked at Neptune Technology Group as an IT Support Specialist. Her tenure lasted for four months, during which she provided technical support and assistance to users. This role allowed her to further develop her skills in IT support and customer service in a professional environment.