Ijeoma Chikwekwem
About Ijeoma Chikwekwem
Ijeoma Chikwekwem is a Technical Support Specialist at SOTI, where she has worked since 2021. She holds a Bachelor's degree in Computer Science from Thompson Rivers University and has a strong interest in Information Systems Security.
Work at SOTI
Ijeoma Chikwekwem has been employed at SOTI as a Technical Support Specialist since 2021. In this role, she provides technical assistance and support to clients, ensuring the effective use of SOTI's software solutions. Her responsibilities include troubleshooting issues, guiding users through problem resolution, and maintaining high levels of customer satisfaction. Her tenure at SOTI has allowed her to develop expertise in the company's products and services.
Education and Expertise
Ijeoma Chikwekwem studied at Thompson Rivers University, where she earned a Bachelor's degree in Computer Science. Her studies spanned from 2020 to 2022, equipping her with foundational knowledge and skills in programming, software development, and systems analysis. This educational background supports her current role in technical support, where she applies her technical knowledge to assist clients effectively.
Background
Ijeoma Chikwekwem currently resides in Mississauga, Ontario, Canada. Prior to her position at SOTI, she worked at Transcom as a Technical Support Specialist from 2020 to 2021. This experience provided her with practical skills in customer service and technical troubleshooting, which she has further developed in her current role.
Interests in Information Systems Security
Ijeoma Chikwekwem has a strong interest in Information Systems Security. This interest aligns with her educational background in Computer Science and enhances her technical support capabilities. Her focus on security indicates a commitment to understanding and addressing the challenges related to data protection and system integrity in her professional work.