Isabel Ruiz Faneite
About Isabel Ruiz Faneite
Isabel Ruiz Faneite is a Customer Success Manager at SOTI, where she has worked since 2019. She has a background in electrical engineering and previous experience in educational roles at Seneca College and project engineering in Venezuela.
Current Role at SOTI
Isabel Ruiz Faneite has been employed at SOTI as a Customer Success Manager since 2019. In this role, she focuses on ensuring customer satisfaction and fostering strong relationships with clients. Her responsibilities include managing customer accounts, addressing inquiries, and providing support to enhance the user experience with SOTI's products and services.
Previous Experience at Seneca College
Isabel Ruiz Faneite worked at Seneca College in multiple capacities. She served as a Peer Tutor for six months in 2018, assisting fellow students with their studies. Additionally, she worked as a Lab Assistant for 11 months in 2018, where she supported laboratory operations and facilitated learning for students in the Toronto, Canada area.
Educational Background
Isabel Ruiz Faneite studied at Seneca College from 2017 to 2019, where she achieved a 4.0 GPA. Her academic performance reflects her commitment to her studies. Prior to this, she attended Universidad Rafael Urdaneta from 2012 to 2016, earning a degree in Electrical Engineering, which provided her with a solid foundation in engineering principles.
Professional Experience in Venezuela
Before her tenure in Canada, Isabel Ruiz Faneite worked as an Ingeniero de Proyectos - Seguridad y Comunicacion at INNOVA INGENIERIA CONSTRUCCION Y SISTEMAS C.A. from 2016 to 2017 in Maracaibo, Venezuela. In this role, she was involved in project engineering, focusing on safety and communication systems.