Joel Scheven BSc (Hons)
About Joel Scheven BSc (Hons)
Joel Scheven is a Technical Support Specialist at SOTI in Solihull, England, where he has worked since 2020. He specializes in Enterprise Mobility Management and focuses on enhancing customer service experiences for users of the SOTI One platform.
Work at SOTI
Joel Scheven has been employed at SOTI as a Technical Support Specialist since 2020. He is based in Solihull, England, United Kingdom. In this role, he focuses on delivering exceptional customer service experiences for users of the SOTI One platform. His expertise includes Enterprise Mobility Management, where he provides support for various operating systems, including Android Enterprise, Android Classic, iOS, Windows, and Linux devices. Prior to his current position, he served as a Technical Support Specialist Intern at SOTI from 2018 to 2019.
Education and Expertise
Joel Scheven completed his Bachelor of Science degree in Computer Science at Birmingham City University from 2016 to 2020. He also achieved A-Level qualifications at The Friary School. His educational background provides a solid foundation for his work in technical support and Enterprise Mobility Management. Joel actively seeks out new technologies to integrate into his daily routines, demonstrating his commitment to continuous learning and professional development.
Background
Before joining SOTI, Joel Scheven worked as a Consultant at BCS - Bespoke Civils Solutions Ltd from 2014 to 2016 in the Midlands. This experience contributed to his skill set and understanding of technical support in various contexts. His career path reflects a focus on technology and customer service, leading to his current role in a specialized technical support environment.
Technical Support Experience
Joel Scheven has accumulated significant experience in technical support roles. His journey began with an internship at SOTI, where he gained hands-on experience in addressing customer needs and resolving technical issues. This experience laid the groundwork for his current position as a Technical Support Specialist, where he continues to enhance user experiences with SOTI's products.