Joshua Day
About Joshua Day
Joshua Day is a Technical Support Level 2 professional with a background in telecommunications. He has over eight years of experience in technical support roles, having worked for companies such as Flomatik Network Services and Dixons Carphone before joining SOTI in 2018.
Work at SOTI
Joshua Day has been employed at SOTI since 2018, where he currently holds the position of Technical Support - Level 2. His role involves providing technical assistance and support to clients, ensuring efficient resolution of issues related to SOTI's software and services. His experience in this position has contributed to his expertise in technical support within the telecommunications sector.
Previous Employment Experience
Before joining SOTI, Joshua Day worked at Flomatik Network Services as an IT Support Specialist from 2015 to 2018. In this role, he was responsible for troubleshooting and resolving IT-related issues. Prior to that, he served as a KnowHow Colleague at Dixons Carphone from 2013 to 2015, where he assisted customers with technical inquiries and product support. His background in these roles has provided him with a solid foundation in technical support.
Education and Expertise
Joshua Day attended King's Norton Boys' School from 2004 to 2009, where he studied Art/Art Studies, General. This educational background has contributed to his analytical skills and problem-solving abilities, which are essential in his current technical support role. His expertise lies in telecommunications and IT support, developed through years of hands-on experience in the industry.
Background
Joshua Day has a demonstrated history of working in the telecommunications industry. His career spans multiple roles focused on technical support, allowing him to gain valuable insights and skills relevant to the field. His journey began with foundational roles that paved the way for his current position at SOTI, where he continues to grow professionally.