Katherine Ramlakhan
About Katherine Ramlakhan
Katherine Ramlakhan is a People Development Specialist with extensive experience in learning and development. She has worked in various roles across multiple organizations, including Scotiabank and Peel District School Board, and holds degrees in English & Performance Art and Human Resources Management.
Current Role at SOTI
Katherine Ramlakhan currently serves as a People Development Specialist at SOTI, a position she has held since 2021. In this role, she focuses on developing job competencies that support employee growth and success. Her responsibilities include creating course content and facilitating workshops, drawing on her extensive experience in learning and development.
Previous Experience in Customer Service and Education
Before joining SOTI, Katherine Ramlakhan worked in various roles that contributed to her expertise in customer service and education. She was a Customer Service Representative at Scotiabank from 2011 to 2016 and later served as an Educational Consultant at Tutor Doctor from 2016 to 2018. Additionally, she worked as a Learning and Development Specialist at Peel District School Board from 2017 to 2021, where she developed training programs and resources.
Educational Background
Katherine Ramlakhan holds an Honours Bachelor of Arts degree in English and Performance Art from the University of Toronto, which she completed from 2011 to 2015. She also pursued further education in Human Resources Management, earning a certificate from York University between 2019 and 2021. Additionally, she completed a certificate in Teaching English as a Second or Foreign Language from ITTT - International TEFL & TESOL training in 2017.
Skills and Expertise
Katherine Ramlakhan possesses strong skills in troubleshooting end-user issues related to software platforms, particularly in payroll and financial systems. She has over five years of experience in developing course content and facilitating workshops, which enhances her capabilities in employee development and training.
Work History Overview
Katherine Ramlakhan has a diverse work history that includes roles in customer service, education, and operations. She worked as an Operations Analyst at Scotiabank from 2014 to 2017 and as a Store Supervisor at Shoppers Drug Mart from 2011 to 2015. This varied experience has contributed to her comprehensive understanding of employee development and organizational needs.