Kunj Patel
About Kunj Patel
Kunj Patel is a Senior Technical Support Specialist at SOTI in Mississauga, Ontario, with a background in development. He has advanced from a Level One to a Level Two position within a year and serves as a Subject Matter Expert in SOTI Snap.
Work at SOTI
Kunj Patel has been employed at SOTI since 2019, initially serving as a Technical Support Specialist, Level One. He transitioned to the role of Senior Technical Support Specialist, Level Two in 2020, demonstrating a rapid advancement within the company. His current position involves providing advanced technical support and expertise in SOTI Snap, where he is recognized as a Subject Matter Expert. Patel's tenure at SOTI has spanned over four years, during which he has developed a strong understanding of the company's products and services.
Education and Expertise
Kunj Patel studied at Humber College from 2017 to 2019, where he earned a Diploma in Computer Programming. This educational background has equipped him with the technical skills necessary for his role in technical support. His expertise in SOTI Snap further enhances his contributions at SOTI, allowing him to effectively assist clients and resolve complex issues.
Background
Before joining SOTI, Kunj Patel worked as a Peer Tutor at Humber College for four months in 2019. This role involved assisting fellow students in understanding programming concepts and enhancing their technical skills. His experience as a tutor reflects his ability to communicate complex information clearly and effectively.
Career Progression
Kunj Patel's career at SOTI illustrates significant growth in a short period. He began as a Technical Support Specialist, Level One, and within a year, he advanced to the Senior Technical Support Specialist, Level Two position. This progression highlights his commitment to professional development and his ability to adapt to the demands of his role.