Liviu Zaharia
About Liviu Zaharia
Liviu Zaharia is a Technical Support Specialist with extensive experience in the field, currently working at SOTI since 2017. He has previously held positions at Applied Systems and The Nuance Group, contributing to his expertise in technical support and systems analysis.
Work at SOTI
Liviu Zaharia has been employed at SOTI as a Technical Support Specialist since 2017. In this role, he provides technical assistance and support for SOTI's software solutions. His responsibilities include troubleshooting issues, assisting clients with product inquiries, and ensuring customer satisfaction. His tenure at SOTI has lasted for 7 years, during which he has contributed to the company's commitment to delivering high-quality technical support.
Previous Experience in Technical Support
Before joining SOTI, Liviu Zaharia worked at Applied Systems as a Technical Support Specialist from 2010 to 2016. His role involved providing technical assistance to clients and resolving software-related issues. Prior to that, he served as a Systems Support Analyst at The Nuance Group from 2006 to 2009. His experience in these positions has equipped him with a strong foundation in technical support and customer service.
Education and Expertise
Liviu Zaharia studied at the Technical University 'Gh. Asachi' in Iasi, Romania, where he earned a Bachelor's degree in Computers and Electronics Engineering. His education, completed from 1977 to 1982, provided him with a solid understanding of computer systems and electronic principles, which he applies in his current technical support role.
Career Timeline
Liviu Zaharia's career in technical support spans several years and includes significant roles in different organizations. He began his career as a Systems Support Analyst at The Nuance Group from 2006 to 2009, followed by a position at Applied Systems from 2010 to 2016. Since 2017, he has been with SOTI, where he continues to develop his expertise in technical support.