Moiz Attarwala
About Moiz Attarwala
Moiz Attarwala is a Technical Support Specialist with extensive experience in software quality assurance and technical troubleshooting. He has worked in various roles across India and Canada, currently focusing on managing device security and cloud-based services at SOTI since 2017.
Current Role at SOTI
Moiz Attarwala has been employed as a Technical Support Specialist at SOTI since 2017. In this role, he is responsible for providing technical support and troubleshooting for software-related issues. His work includes managing and supporting BYOD and corporate-owned devices through Google's 'Android for Work' and Samsung 'Knox' applications. He also monitors cloud-based servers to ensure optimal performance and service availability.
Previous Experience at eClinicalWorks
Prior to his current position, Moiz Attarwala worked at eClinicalWorks as a Senior Technical Support Analyst from 2014 to 2015 in Mumbai, India. His responsibilities included performing quality assurance testing for software-related issues and bugs on devices and computers. He conducted root cause analysis using verbose server and Android Debug Bridge logs to troubleshoot complex technical issues.
Technical Support Role at Lambton College
Moiz Attarwala served as a Computer Lab IT Technician at Lambton College for eight months in 2016 in the Toronto, Canada Area. In this position, he provided technical support within the college's computer labs, ensuring that students and faculty had access to functional technology and resources.
Educational Background
Moiz Attarwala has a diverse educational background in information technology and electronics. He studied at Diamond Jubilee High School, achieving his high school diploma from 1996 to 2006. He then attended M.H. Saboo Siddik Jr. College, where he studied Electronics Science from 2006 to 2008. He earned a Bachelor of Science in Information Technology (B.Sc.I.T) from Mumbai College of Arts, Commerce and Science from 2008 to 2011. Additionally, he studied Cloud Computing for Big Data at Lambton College from 2015 to 2017.
Technical Skills and Expertise
Moiz Attarwala possesses a range of technical skills relevant to his role in technical support. He administers and supports Unix/Linux servers, manages user permissions, and troubleshoots issues related to Certificate bindings, Network setup, Active Directory permissions, and Microsoft SQL server queries. He effectively utilizes tools such as JIRA for reporting and Salesforce for managing and resolving incidents.