Narith Vorrakitdecha
About Narith Vorrakitdecha
Narith Vorrakitdecha is a Sales Engineer with extensive experience in project management and technical consulting. He has held various roles in prominent companies, including Zebra Technologies and IBM, and possesses strong skills in interpersonal communication and business process improvement.
Work at SOTI
Narith Vorrakitdecha has been employed at SOTI as a Sales Engineer since 2020. In this role, he is responsible for engaging with clients to understand their needs and providing tailored solutions. His expertise in technical consulting and support enhances the customer experience and drives sales performance. Narith's ability to motivate and influence stakeholders at all levels contributes to the success of SOTI's initiatives.
Previous Experience at Zebra Technologies
Prior to joining SOTI, Narith worked at Zebra Technologies as a Customer Experience Manager from 2016 to 2020. During his four years in this position, he focused on enhancing customer satisfaction and managing relationships in Thailand. His role involved utilizing his interpersonal skills to address client concerns and improve service delivery.
Background in Service Delivery Management
Narith has a solid background in service delivery management, having held positions at Fujitsu System Business (Thailand) Ltd. and IBM. He served as a Service Delivery Manager at Fujitsu from 2014 to 2016 and at IBM from 2011 to 2014. His experience in these roles included overseeing project execution, managing client expectations, and ensuring quality service delivery.
Education and Expertise
Narith holds advanced education in Information Systems from Rajamangkala Institute of Technology. He also studied at Rajamangala University of Technology Thanyaburi. His academic background supports his proficiency in various technical areas, including Six Sigma, ITIL, SQL queries/T-SQL, and ERP systems, which are essential for effective project management and business process improvement.
Skills and Competencies
Narith possesses excellent interpersonal, social, practical, and diplomatic skills. He demonstrates proficiency in writing reports, business correspondence, and procedure manuals. His understanding of banking and logistics, along with financial data analysis, enhances his capability in managing projects and conducting strategic planning. Narith is skilled in initiating, planning, executing, controlling, and closing projects effectively.