Natasha Kohli
About Natasha Kohli
Natasha Kohli is a Technical Specialist Level 3 at SOTI, where she has worked since 2016. With over a decade of experience in technical support across Canada and India, she holds a Bachelor's degree in Computer Applications and an MBA.
Work at SOTI
Natasha Kohli has been employed at SOTI since 2016, where she holds the position of Technical Specialist Level 3. Over her eight years at the company, she has contributed significantly to technical support operations in the Toronto, Canada area. In her role, she focuses on providing technical assistance and solutions to end-users, enhancing their efficiency and productivity.
Previous Employment Experience
Before joining SOTI, Natasha Kohli worked at Dell as a Client Technical Support Associate from 2010 to 2012 in Chandigarh, India. She also served as a Technical Support Specialist at IBM Canada for 11 months from 2015 to 2016 in Markham, Ontario. Her early career included a position at Dell in a similar role from 2013 to 2014, further solidifying her expertise in technical support.
Education and Expertise
Natasha Kohli earned her Bachelor of Computer Applications from Kurukshetra University, studying from 2000 to 2003. She furthered her education by obtaining a Master of Business Administration (MBA) from Sikkim Manipal University through distance education, completing her studies from 2003 to 2005. Her academic background in computer science and business administration supports her technical and customer service skills.
Technical Support Career
With over a decade of experience in the technical support field, Natasha Kohli has developed a strong foundation in customer service excellence. Her career spans both Canada and India, where she has been involved in supporting end-users and improving operational efficiency. Her roles have consistently focused on enhancing productivity through effective technical assistance.