Ravneel Singh
About Ravneel Singh
Ravneel Singh is a Technical Support Specialist currently employed at SOTI in Ontario, Canada. He has a diverse background in information technology, marketing, and social media management, with experience at various organizations including NPower Canada and Panorama India.
Current Role at SOTI
Ravneel Singh has been employed as a Technical Support Specialist at SOTI since 2022. In this role, he utilizes his technical expertise to assist clients with software and hardware issues, ensuring efficient operation of SOTI's solutions. His responsibilities include troubleshooting, providing solutions, and maintaining customer satisfaction.
Previous Experience in Information Technology
Before joining SOTI, Ravneel Singh worked as an Information Technology Student at NPower Canada in 2021 for three months. This position allowed him to gain practical experience in IT support and further develop his technical skills. Additionally, he served as an Assistant Buyer at Quantum First Automation Inc from 2020 to 2021, where he contributed to procurement processes.
Educational Background in Business and Marketing
Ravneel Singh holds a Bachelor of Commerce degree in International Business/Trade/Commerce from DAV University, Jalandhar, which he completed from 2013 to 2016. He furthered his education at Lambton College, where he studied Business Management from 2017 to 2019. Additionally, he obtained a certification in Digital Marketing from York University between 2020 and 2021, enhancing his marketing skills.
Experience in Social Media and Marketing
Ravneel Singh has experience in social media marketing, having worked as a Social Media Coordinator at Panorama India in 2020 for five months. He utilized platforms like Mailchimp for marketing purposes and has strong knowledge in website optimization, SEO, and online campaigns. His marketing skills have been further developed through his educational pursuits and certifications.
Skills in Inventory Management
In addition to his marketing expertise, Ravneel Singh has experience in inventory management and optimization. He handles online platforms such as Amazon and eBay, applying his analytical skills to manage product listings and improve sales performance. His diverse skill set supports his roles in both technical support and marketing.