Ryan Fagundo
About Ryan Fagundo
Ryan Fagundo is a Senior Manager of IT Operations at SOTI Inc., where he has worked since 2007. He has a background in technical support and operations, with previous roles at AMC and Best Buy Canada Ltd., and holds qualifications in Network Specialist and Information Technologies Support Services.
Current Role at SOTI
Ryan Fagundo serves as the Senior Manager of IT Operations at SOTI Inc., a position he has held since 2007. In this role, he is responsible for overseeing various IT operations, including backups, server maintenance, and planning for service outages. He also provides internal technical support for software applications, assisting users through phone and email. His extensive experience in IT operations contributes to the effective management of organizational computer systems and networks.
Previous Experience at AMC and Best Buy
Before joining SOTI, Ryan Fagundo worked at America Multi-Cinema Inc. (AMC) as a Booth Operator from 2001 to 2002. He then transitioned to Best Buy Canada Ltd. / Geek Squad, where he served as a Service Technician from 2002 to 2008. His roles in these organizations provided him with foundational skills in technical support and operations, which he has built upon in his current position.
Education and Qualifications
Ryan Fagundo studied at Sheridan College, where he completed a Diploma in Information Technologies Support Services from 2003 to 2006. He furthered his education at triOS College, achieving a Network Specialist certification in 2010. These educational experiences equipped him with the necessary skills and knowledge to excel in IT operations and support.
Participation in Trade Shows
As part of his role in IT operations, Ryan Fagundo has participated in corporate and commercial trade shows. This involvement highlights his engagement with industry developments and networking opportunities, contributing to his professional growth and the visibility of his organization.
Technical Expertise
Ryan Fagundo possesses expertise in maintaining and operating organizational computer systems and networks. His skills include handling tasks related to backups and server maintenance, ensuring the reliability and efficiency of IT operations within his organization.