Sai Krishna Deshpande
About Sai Krishna Deshpande
Sai Krishna Deshpande is a Technical Analyst specializing in mobile device management, currently working at SOTI in County Galway, Ireland. He has a strong background in technical support, project rollout, and a comprehensive knowledge of various technologies related to mobile device management.
Current Role at SOTI
Sai Krishna Deshpande has been employed at SOTI as a Technical Analyst specializing in mobile device management since 2019. In this role, he is responsible for managing various aspects of mobile device management, including overseeing the Apple Business Manager, Apple Device Enrollment Program (DEP), and Volume Purchase Program. He has developed a thorough understanding of iOS Profiles, Payload, Security, VPN, and Scripting, which are essential for effective problem management in mobile device environments.
Previous Experience at eir Ireland
Prior to his current position, Sai Krishna Deshpande worked at eir Ireland as an eir fulfillment executive from 2018 to 2019 for a duration of 10 months. This role was based in Cork, Munster, Ireland, where he provided support and advice on technical issues during the rollout of new projects. His experience at eir contributed to his technical expertise and understanding of project implementation.
Experience at Apple
In 2019, Sai Krishna Deshpande briefly served as an Apple Maps Analyst for a period of 2 months in Cork, Munster, Ireland. This position allowed him to gain insights into Apple's operational processes and further develop his analytical skills in a technology-driven environment.
Educational Background
Sai Krishna Deshpande holds a Master's degree in Business Information and Analytical Systems from University College Cork, which he completed from 2017 to 2018. He also earned a Bachelor's degree in Electronics and Computer Engineering from J.B Institute of Engineering and Technology, studying from 2013 to 2017. His foundational education includes secondary education from Dilsukhnagar Public School and intermediate studies at Andhra Pradesh Board of Intermediate Education, where he focused on Mathematics, Physics, and Chemistry.
Technical Skills and Expertise
Sai Krishna Deshpande possesses a comprehensive knowledge base in various technical areas, including ActiveSync, Exchange Server, EXO, ADFS, Authentication, Federation, and SAP Apps. He utilizes Salesforce and JIRA for case creation, documentation, issue resolution, event escalation, and incident management. His expertise extends to managing data backup services through iCloud and performing MDM platform management for both On-Premise and Cloud Deployments, catering to standard and enterprise accounts.