Samuel Haymes
About Samuel Haymes
Samuel Haymes is a Technical Support Specialist with five years of experience in the IT sector, currently employed at SOTI in Solihull. He holds a Bachelor of Science in Computer Science from Aston University and has previous experience as an intern at BMW Group.
Work at SOTI
Samuel Haymes has been employed at SOTI as a Technical Support Specialist since 2019. In this role, he provides technical assistance and support to clients, ensuring the effective use of SOTI's software solutions. His experience in technical support has been instrumental in resolving customer issues and enhancing user satisfaction. He continues to work in Solihull, contributing to the company's commitment to delivering high-quality support services.
Education and Expertise
Samuel Haymes earned a Bachelor of Science degree in Computer Science from Aston University, where he studied from 2014 to 2018. His academic background provided him with a solid foundation in computer science principles and practices. This education, combined with his practical experience, has equipped him with the skills necessary for his role in technical support within the IT sector.
Background
Samuel Haymes has been active in the IT sector since 2019, focusing primarily on technical support. Prior to his current position at SOTI, he gained valuable experience as an intern at BMW Group from 2016 to 2017. During this time, he participated in a placement year that allowed him to acquire hands-on experience in the automotive industry, enhancing his technical skills and understanding of customer service.
Professional Experience
Samuel Haymes has accumulated significant experience in the IT field since he began his career in 2019. His role as a Technical Support Specialist at SOTI has allowed him to develop expertise in troubleshooting and client relations. His previous internship at BMW Group also provided him with insights into the technical aspects of the automotive industry, further broadening his professional skill set.