Saurav Bhardwaj
About Saurav Bhardwaj
Saurav Bhardwaj is a Technical Account Manager at SOTI, where he has worked since 2019. He has a background in network technologies and holds multiple certifications, along with a Bachelor's degree in Electronics and Communications Engineering and a Master's degree in Electrical and Computer Engineering.
Work at SOTI
Saurav Bhardwaj has been employed at SOTI as a Technical Account Manager since 2019. In this role, he is responsible for managing client accounts and ensuring customer satisfaction with SOTI's products and services. His position involves providing technical support and guidance to clients, helping them optimize their use of SOTI's solutions. He is based in Mississauga, Ontario, Canada, where he has developed strong relationships with clients and contributed to their success.
Previous Experience at Symantec
Before joining SOTI, Saurav Bhardwaj worked at Symantec as an Enterprise Support Engineer from 2018 to 2019. His role involved providing technical support to enterprise clients, focusing on resolving complex issues related to Symantec's security products. This position was based in the Toronto, Canada area, where he gained valuable experience in customer service and technical troubleshooting.
Education and Expertise
Saurav Bhardwaj holds a Bachelor's Degree in Electronics and Communications Engineering from DAV Institute of Engineering and Technology, which he completed from 2009 to 2013. He furthered his education by obtaining a Master's Degree in Electrical and Computer Engineering from the University of Windsor in 2015. His academic background provides a strong foundation in engineering principles and technologies.
Certifications and Technical Skills
Saurav Bhardwaj possesses several professional certifications, including AWS Cloud Practitioner, Azure Fundamentals, CCNA in Routing and Switching and Cyber Operations, Security+, and A+. His technical skills encompass extensive knowledge of network technologies such as LAN, WAN, NAT, VLSM, and IP addressing (both IPv4 and IPv6). He also has intermediate knowledge of programming languages and experience managing Windows server Active Directory user accounts and computers.
Experience as Pre Sales Engineer
Prior to his role at Symantec, Saurav Bhardwaj worked as a Pre Sales Engineer at SourcetekIT for five months in 2017. In this position, he supported the sales team by providing technical expertise and product knowledge to potential clients. His experience in this role contributed to his understanding of customer needs and the technical aspects of product offerings.