Sean O Connor
About Sean O Connor
Sean O'Connor is a Technical Support Specialist at SOTI Inc, where he has worked since 2021. He holds a Level 8 Honours Degree in Cybercrime and IT Security from the Institute of Technology, Carlow.
Work at SOTI
Sean O'Connor has been employed at SOTI Inc. as a Technical Support Specialist since 2021. He is based in Galway, County Galway, Ireland. SOTI Inc. specializes in enterprise mobility management solutions, providing tools and services that help businesses manage their mobile devices and applications effectively.
Education and Expertise
Sean O'Connor studied at the Institute of Technology, Carlow, where he focused on Computer and Information Systems Security/Information Assurance. He earned a Bachelor of Science (Honours) in Cybercrime and IT Security, completing his studies from 2020 to 2021. Prior to this, he obtained a Bachelor of Science in Cybercrime and IT Security from 2017 to 2020, achieving a Level 8 Honours Degree.
Background in Customer Service
Before joining SOTI, Sean O'Connor gained experience in customer service while working at Dunnes Stores in 2018. He served as Customer Service Staff for three months in Newbridge, where he developed skills in customer interaction and support.
Professional Experience
Sean O'Connor has a total of three years of experience in his current role at SOTI, where he utilizes his educational background in cybersecurity and customer service skills to assist clients. His role involves providing technical support and solutions related to enterprise mobility management.