Stephen Rushe
About Stephen Rushe
Stephen Rushe is a Technical Support Specialist at SOTI in Galway, Ireland, where he has worked since 2021. He holds a Bachelor's degree in Computer Systems Networking and Telecommunications and a Bachelor of Science (Honours) in Networking and Cloud Infrastructure from the Institute of Technology, Sligo.
Work at SOTI
Stephen Rushe has been employed at SOTI as a Technical Support Specialist since 2021. He is based in Galway, County Galway, Ireland. In this role, he provides technical assistance and support to clients, ensuring that their software and hardware systems operate efficiently. His responsibilities include troubleshooting issues, guiding users through problem resolution, and maintaining high levels of customer satisfaction.
Education and Expertise
Stephen Rushe studied at the Institute of Technology, Sligo, where he completed a Bachelor's degree in Computer Systems Networking and Telecommunications from 2017 to 2020. He furthered his education by obtaining a Bachelor of Science (Honours) in Networking and Cloud Infrastructure in 2021. This academic background equips him with a solid foundation in networking principles and cloud technologies, enhancing his capabilities as a Technical Support Specialist.
Background
Stephen Rushe's educational journey began at the Institute of Technology, Sligo, where he focused on Computer Systems Networking and Telecommunications. He completed this program over three years, gaining essential knowledge in networking systems. Following this, he pursued further studies in Networking and Cloud Infrastructure, achieving his Honours degree in just one year. His academic experiences have shaped his technical skills and prepared him for his current role.
Professional Experience
Since joining SOTI in 2021, Stephen Rushe has accumulated three years of experience in technical support. His role involves direct interaction with clients, where he applies his educational background to resolve technical issues. His experience in the field of networking and cloud infrastructure enhances his ability to assist users effectively, contributing to the overall performance of the technical support team.