Sukhveer Dhillon
About Sukhveer Dhillon
Sukhveer Dhillon is a Technical Support Specialist at SOTI in Mississauga, Ontario, with a background in customer service and technical education. He has studied at various institutions, including Lambton College and Sheridan College, and has experience in both technical support and retail sales.
Work at SOTI
Sukhveer Dhillon has been employed at SOTI as a Technical Support Specialist since 2021. In this role, he provides technical assistance and support to customers, leveraging his expertise in customer service and technical skills. His position is based in Mississauga, Ontario, Canada, where he contributes to the company's commitment to delivering high-quality support solutions.
Education and Expertise
Sukhveer Dhillon has a diverse educational background. He studied at Lambton College, where he completed a Quality Assurance program in 2019. He also attended Sheridan College, earning a degree in Computer Engineering Technology/Technician from 2014 to 2016. Additionally, he studied Information Technology at Seneca College, achieving a Database Application Developer (DAD) certification in 2021. This combination of education equips him with a solid foundation in technical support and customer service.
Background
Sukhveer Dhillon's educational journey began at MBKM Kaler International Public School, where he studied from 2006 to 2013. Following this, he pursued further education in technology and engineering, which has shaped his career path. His work experience includes a position as a Sales Associate at Rogers Communications from 2018 to 2019, where he developed customer service skills that are essential for his current role.
Professional Experience
In addition to his role at SOTI, Sukhveer Dhillon has been working at Rogers Communications as a Manager On Duty since 2019. This position has allowed him to gain valuable experience in management and customer relations. His background in retail sales and technical support enhances his ability to address customer needs effectively.
Skills and Competencies
Sukhveer Dhillon possesses strong skills in Microsoft Excel and Microsoft Word, which are important tools in technical support roles. His experience in customer service, combined with his technical knowledge, enables him to provide effective solutions and support to clients. His educational background and work experience contribute to his competencies in the field.