Taran Basi

Technical Support Specialist @ SOTI

About Taran Basi

Taran Basi is a Technical Support Specialist currently employed at SOTI in Solihull, England. He holds a Master's degree in Cyber Security from Birmingham City University and has a strong background in Information Technology and Computer Networks.

Current Role at SOTI

Taran Basi currently serves as a Technical Support Specialist at SOTI, a position he has held since 2021. He is based in Solihull, England, United Kingdom. In this role, he provides technical assistance and support to clients, ensuring the effective use of SOTI's solutions. His responsibilities include troubleshooting issues, managing customer inquiries, and contributing to the overall customer experience.

Educational Background

Taran Basi has a strong educational foundation in technology and cybersecurity. He studied at Birmingham City University, where he earned a BSc in Computer Networks and Security with first-class honors from 2018 to 2021. He furthered his studies at the same institution, achieving an MSc in Cyber Security from 2021 to 2023. Prior to this, he completed a BTEC Level 3 Extended Diploma in Information Technology at WCG from 2016 to 2018, where he consistently achieved distinction criteria.

Previous Work Experience

Taran Basi has accumulated diverse work experience in the technology sector. He worked as a Technology Intern at Bright Network for one month in 2020. He also served as a Technical Visiting Demonstrator at Birmingham City University for seven months in 2020. His role at BT as a Networks Analyst Intern lasted three months in 2019. Additionally, he worked at WCG as Techub for nine months from 2017 to 2018 and briefly at Subway as a Sandwich Artist in 2018.

Professional Aspirations

Taran Basi aims to enhance his expertise in server security and architecture, particularly for small and medium-sized enterprises (SMEs). He aspires to become a senior networking specialist and is actively pursuing certifications such as CCNA, CCNP, Palo Alto PCNSA, and JNCIA-JUNOS. His involvement in an upcoming innovation project highlights his commitment to developing skills in both independent and collaborative work.

Academic Achievements

Throughout his academic career, Taran Basi has demonstrated a strong commitment to his studies. He achieved 9 GCSEs with grades A*-C, including English and Mathematics, at Finham Park School from 2011 to 2016. His performance in the Level 3 Extended Diploma in IT at WCG was notable, as he consistently achieved distinction criteria in all units, reflecting his dedication and proficiency in the subject.

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