Tony Yu
About Tony Yu
Tony Yu is a Technical Support Specialist currently employed at SOTI in Mississauga, Ontario, Canada. He has a diverse background that includes experience in fine arts, military service, and full-stack web development.
Work at SOTI
Tony Yu has been employed at SOTI as a Technical Support Specialist since 2023. He works in a hybrid capacity from Mississauga, Ontario, Canada. In this role, he utilizes his technical knowledge and interpersonal skills to assist clients with their support needs. His background in fine arts and public speaking enhances his ability to communicate effectively with clients, contributing to improved support experiences.
Previous Experience
Before joining SOTI, Tony Yu worked at Ume Foods as a Server for three months in 2019 in Kelowna, British Columbia, Canada. He also served in the Republic of Korea Army as an Infantry Soldier from 2016 to 2018 in Hwach'on, Gangwon, South Korea. This diverse work history provides him with a unique perspective in his current technical support role.
Education and Expertise
Tony Yu studied at the International School Manila, where he achieved a High School Diploma. He furthered his education at The University of British Columbia, earning two Bachelor of Fine Arts degrees in Interdisciplinary Performing Arts and Fine Arts from 2013 to 2021. Additionally, he completed a Full-Stack Web Development Diploma at Lighthouse Labs in 2022. This educational background supports his transition into the IT industry.
Skills and Strengths
Tony possesses strong public speaking skills, which enhance his interactions with clients. He actively seeks to connect with new people and maintains an open-door policy for communication. His ability to combine technical expertise with social skills contributes to improved client satisfaction and empowerment in his role as a Technical Support Specialist.