Tshepo Aggrey Morontshe
About Tshepo Aggrey Morontshe
Tshepo Aggrey Morontshe is a Senior Technical Specialist at SOTI, where he has worked since 2020. He holds a Bachelor of Science degree in Computer Networks from Birmingham City University and has extensive experience in technical support and customer service.
Work at SOTI
Tshepo Aggrey Morontshe has been employed at SOTI since 2018, initially serving as a Technical Support Specialist. In 2020, he was promoted to the role of Senior Technical Specialist, where he has continued to work for four years. His responsibilities include providing advanced technical support and solutions to clients, leveraging his extensive knowledge in network management and troubleshooting.
Education and Expertise
Tshepo Morontshe earned a Bachelor of Science degree in Computer Networks from Birmingham City University, completing his studies from 2015 to 2018. This educational background has equipped him with a strong foundation in network infrastructure and management. He possesses expertise in Cisco Networking and Cisco IOS, which are essential for managing and troubleshooting network systems.
Background
Prior to his current role at SOTI, Tshepo Morontshe held various positions that contributed to his professional development. In 2017, he worked as a Customer Advisor at Equiniti and as a Customer Service Advisor at HSBC, both for one month. Additionally, he served as a Student Demonstrator at Birmingham City University from 2017 to 2018, where he gained experience in supporting students and enhancing their learning.
Technical Skills
Tshepo Morontshe has a strong background in computer literacy and proficiency in Microsoft Office, which enhances his ability to provide comprehensive technical support. His skills in Cisco Networking and Cisco IOS are particularly valuable in managing and troubleshooting network systems, making him an asset in technical support roles.