Usamah Siddiqui
About Usamah Siddiqui
Usamah Siddiqui is a Senior Technical Account Manager at SOTI, where he assists clients in integrating third-party applications with SOTI’s products. He has a background in finance and extensive experience in technical account management and system administration.
Work at SOTI
Usamah Siddiqui has been employed at SOTI as a Senior Technical Account Manager since 2017. In this role, he assists clients in configuring third-party applications, including Office 365, Azure AD, and Android Enterprise, to integrate seamlessly with SOTI’s products. He manages both cloud and on-premises infrastructure and network projects from initiation to closure. Additionally, he conducts technical presentations, training sessions, and product demonstrations to showcase SOTI’s product features. Usamah also contributes to the support knowledge base by documenting testing, troubleshooting, and research of known issues and workarounds.
Education and Expertise
Usamah Siddiqui studied at Sheridan College, where he earned a degree in Business Administration-Finance from 2007 to 2010. His educational background provides a foundation for his current role in technical account management. He has developed expertise in implementing and supporting SOTI MobiControl Mobile Device Management Software Solutions, which enhances his ability to assist clients effectively.
Professional Background
Before joining SOTI, Usamah Siddiqui held various positions in the technology and finance sectors. He worked as a Financial Analyst at CIBC from 2007 to 2011. He also served as a System Administrator at Ceryx Inc. and CompuCom, as well as a Technical Account Manager at Dimension Data from 2016 to 2017. Additionally, he was a Team Lead at FedEx from 2012 to 2013. His diverse experience across these roles has equipped him with a broad skill set applicable to his current position.
Career Progression
Usamah Siddiqui's career progression reflects a strong trajectory in both technical and managerial roles. He transitioned from a Financial Analyst at CIBC to technical positions, including System Administrator and Technical Account Manager, before becoming a Senior Technical Account Manager at SOTI. His experience spans various companies and roles, allowing him to develop a comprehensive understanding of client needs and technical solutions.