Vishal Rayachoti
About Vishal Rayachoti
Vishal Rayachoti is a Salesforce Administrator with extensive experience in IT support and system analysis. He has worked at various organizations, including Staples and York University, and has been with SOTI since 2019, where he focuses on enhancing user adoption and system efficiency.
Current Role at SOTI
Vishal Rayachoti has been employed at SOTI as a Salesforce Administrator since 2019. In this role, he manages various Salesforce functionalities to enhance business operations. His responsibilities include developing and delivering training programs aimed at increasing user adoption and satisfaction with Salesforce. He has also managed the deployment of a new business operations object, which involved creating fields, adding workflows and rules, and establishing an approval process for requests. Additionally, he performs data integrity tasks, such as updating opportunity and account fields and merging duplicate contacts.
Previous Experience
Before joining SOTI, Vishal Rayachoti held several positions that contributed to his expertise in IT and support. He worked at Staples as a Resident Technician from 2013 to 2014 and later as a System Support Analyst from 2017 to 2019. He also served as an IT Helpdesk Technician at York University from 2012 to 2015. These roles provided him with a solid foundation in technical support and customer service.
Education and Expertise
Vishal Rayachoti earned a Bachelor's degree in Information Technology from York University, where he studied from 2010 to 2016. His educational background has equipped him with the necessary skills to excel in his current role as a Salesforce Administrator. His expertise includes managing Salesforce applications, performing data integrity tasks, and integrating applications to enhance organizational efficiency.
Technical Contributions at SOTI
At SOTI, Vishal Rayachoti has contributed technical expertise to various business projects. He has researched upcoming Salesforce.com releases and integrated applications, providing recommendations to enhance efficiency and productivity. His ability to create solutions that meet both technical and business requirements has been a valuable asset to the organization.