Wael Kebieche

Customer Success Specialist France, Benelux, Mena @ SOTI

About Wael Kebieche

Wael Kebieche is a Customer Success Specialist based in France, focusing on the Benelux and MENA regions. He has a background in cloud security and solution architecture, with experience at companies such as Orange Cyberdefense and Apsia.

Current Role at SOTI

Wael Kebieche serves as a Customer Success Specialist at SOTI, focusing on the France, Benelux, and MENA regions. He has been in this role since 2023, working remotely. In this position, he delivers targeted client training on SOTI products and Android solutions, ensuring clients utilize these tools effectively. He also collaborates with cross-functional teams to develop tailored success strategies that meet the specific needs of clients in his regions.

Previous Experience in Cloud Security

Before joining SOTI, Wael Kebieche worked at Orange Cyberdefense as a Cloud Security Presales Engineer. His tenure lasted five months in 2022, based in Nanterre, Île-de-France, France. In this role, he engaged with Fortune 500 companies, leveraging his expertise to address their cloud security needs.

Experience as Cloud Solution Architect

Wael Kebieche previously held the position of Cloud Solution Architect and Customer Success Manager at Apsia from 2019 to 2022. During his three years in this role, he drove Proof of Concepts to optimize cloud infrastructure solutions tailored to the specific needs of clients. His work involved enhancing client engagement and identifying upselling opportunities during Quarterly Business Reviews.

Educational Background

Wael Kebieche studied at EPITA: Ecole d'Ingénieurs en Informatique, where he focused on Mathematics and Computer Science, completing the Cycle Préparatoire Aux Grandes Ecoles (CPGE) from 2017 to 2019. He furthered his education at EFREI - Grande école du numérique, earning an Engineer's degree in Mathematics and Computer Science from 2019 to 2022.

Client Relationship Management

In his current role and previous positions, Wael Kebieche has cultivated strategic partnerships with client intermediaries. He focuses on strengthening business relationships and enhancing client engagement through proactive communication and tailored strategies.

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