Irene Jones

Irene Jones

Member Service Representative I @ Sound Credit Union

About Irene Jones

Irene Jones is a Member Service Representative I at Sound Credit Union, where she has worked since 2017, providing member assistance and resolving inquiries. She also serves as a Relationship Banker at Opus Bank and has a background in accounting and business management.

Work at Sound Credit Union

Irene Jones has served as a Member Service Representative I at Sound Credit Union since 2017. In this role, she is responsible for providing member service by assisting with inquiries and resolving problems. Irene has been actively involved in cross-selling financial products and services to meet the needs of members. Her work includes handling routine transactions and assisting with daily or nightly tasks, contributing to the overall efficiency of the credit union's operations in Lakewood, WA.

Current Position at Opus Bank

In addition to her role at Sound Credit Union, Irene Jones has been employed as a Relationship Banker at Opus Bank since 2016. This position involves building and maintaining relationships with clients, understanding their financial needs, and offering appropriate banking solutions. Her experience in this role complements her work in member services, enhancing her ability to support clients effectively in Gig Harbor, WA.

Education and Expertise

Irene Jones has a strong educational background in accounting and business management. She studied at Pierce College at Fort Steilacoom, where she earned an Associate’s Degree in Accounting and Business/Management from 2015 to 2017. Prior to that, she attended Peninsula College, achieving an Associate’s Degree in Business/Accounting from 2011 to 2013. This educational foundation supports her roles in the financial services industry.

Previous Employment Experience

Before her current positions, Irene Jones worked at Fred Meyer as an Apparel Clerk from 2014 to 2015. This role involved customer service and support, which helped her develop skills that are applicable in her current member service and banking roles. Her experience in retail has contributed to her ability to provide excellent service in her financial career.

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