Shannah Usher

Shannah Usher

Training And Development Manager @ Sound Credit Union

About Shannah Usher

Shannah Usher is a Training and Development Manager at Sound Credit Union, where she has worked in various roles since 2005. Her experience includes positions such as Branch Manager and Senior Training and Development Specialist.

Current Role as Training and Development Manager

Shannah Usher serves as the Training and Development Manager at Sound Credit Union, a position she has held since 2021. In this role, she is responsible for overseeing the training programs and development initiatives within the organization. Her focus includes enhancing employee skills and ensuring that training aligns with the credit union's goals and objectives.

Previous Experience at Sound Credit Union

Shannah Usher has extensive experience at Sound Credit Union, having worked in various roles since 2005. She began her career as a Teller and progressed to Lead Teller/MSR. Over the years, she held positions such as Branch Manager, Training and Development Specialist, and Talent Acquisition Specialist. Her career at Sound Credit Union reflects her growth and commitment to employee development.

Training and Development Specialist Roles

Throughout her tenure at Sound Credit Union, Shannah Usher held multiple positions focused on training and development. She worked as a Training and Development Specialist from 2013 to 2016 and later as a Senior Training and Development Specialist from 2016 to 2019. These roles involved creating and implementing training programs to enhance employee performance and engagement.

Leadership Experience

Shannah Usher's leadership experience includes her role as Branch Manager from 2010 to 2013. In this capacity, she managed branch operations and led a team to achieve performance targets. Her leadership skills have been instrumental in her subsequent roles, particularly in training and development.

Career Progression at Sound Credit Union

Shannah Usher's career at Sound Credit Union demonstrates significant progression over nearly two decades. Starting as a Teller, she advanced through various roles, gaining experience in customer service, management, and training. This trajectory highlights her dedication to professional growth within the organization.

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