Tresha Gillingham
About Tresha Gillingham
Tresha Gillingham is a Training and Development Manager with extensive experience in technology coaching and training within the financial services sector. She has held various leadership roles at organizations such as Discover Financial Services and Northwestern Mutual, and has a background in Business Management and Administration.
Current Role at Sound Credit Union
Tresha Gillingham serves as the Training and Development Manager at Sound Credit Union, a position she has held since 2017. In this role, she focuses on enhancing employee skills and competencies through structured training programs. Her responsibilities include designing and implementing training initiatives that align with the organization’s goals. She leverages her extensive background in technology coaching to improve training outcomes and employee performance.
Experience at Northwestern Mutual
Since 2015, Tresha Gillingham has worked at Northwestern Mutual as a Technology Coach and Training and Development Coordinator. Her role involves coaching financial representatives on technology usage, which aims to enhance their efficiency and effectiveness in their roles. This experience has contributed to her expertise in training and development, particularly in the financial services sector.
Previous Positions at Discover Financial Services
Tresha Gillingham has held multiple roles at Discover Financial Services from 2003 to 2013. She worked as an Inbound Retention Sales Department Coach, Customer Service and Sales Training Specialist, and Customer Service Team Leader. These positions provided her with a solid foundation in customer service and training, allowing her to develop skills that are essential for her current roles in training and development.
Educational Background
Tresha Gillingham studied Business Management at Glendale Community College, where she earned an Associate of Arts degree. She furthered her education at the University of Phoenix, obtaining a Bachelor's degree in Business Administration and Management. Her educational background supports her professional roles in training and development, equipping her with the necessary knowledge and skills.
Background in Credentialing Coordination
Tresha Gillingham worked as a Credentialing Coordinator at Teamhealth from 2013 to 2014. This role involved managing the credentialing process for healthcare professionals, which required attention to detail and strong organizational skills. This experience adds to her diverse professional background in various sectors, including finance and healthcare.