Billy Love
About Billy Love
Billy Love serves as the Vice President of Customer Experience at E Source, a position he has held since 2024. He has extensive experience in strategy and solution delivery, having worked in various roles at companies such as Utilligent, Fuji Xerox, and CSC.
Current Role at E Source
Billy Love serves as the Vice President of Customer Experience at E Source. He has held this position since 2024, contributing to the company's focus on enhancing customer engagement and satisfaction. His role involves overseeing customer experience strategies and initiatives that align with E Source's mission to provide innovative solutions in the energy sector.
Previous Experience at Utilligent
Billy Love has extensive experience at Utilligent, where he worked in various roles over a span of eight years. He served as Senior Manager of Strategy and Solution Delivery from 2015 to 2020, followed by a position as Director of Strategy and Solution Delivery from 2020 to 2021. He then advanced to Vice President of Strategy & Transformation from 2021 to 2024. His tenure at Utilligent included developing and implementing strategic initiatives that supported the company's growth.
Career Background in Information Management
Billy Love began his career as an Information Management Analyst at Fuji Xerox, where he worked from 1996 to 2000. He later held various positions in different organizations, including Senior Industry Specialist/Manager at CSC - Computer Sciences Corporation from 2011 to 2014, and Associate Partner in Business Strategy at CSC from 2014 to 2015. His background includes a focus on strategy development and solution delivery across multiple industries.
Educational Qualifications
Billy Love studied at Massey University from 1987 to 1994, where he gained foundational knowledge that supports his career in strategy and customer experience. He also attended Palmerston North Boys High School, where he completed his secondary education. His educational background has contributed to his expertise in management and strategy.