Lisa Schulte
About Lisa Schulte
Lisa Schulte is a Senior Analyst with extensive experience in customer insights and support strategies, having worked with notable brands such as Clorox and Disney Interactive. She has held various roles at E Source and The Praxi Group, focusing on areas like electric vehicle customer experience and payment assistance programs.
Current Role at E Source
Lisa Schulte currently serves as a Senior Analyst at E Source, a position she has held since 2020. In this role, she focuses on customer experience (CX) in various sectors, including payment assistance programs and electric vehicle customer experience. She has developed expertise in designing CX dashboards and implementing customer support strategies, particularly during economic recessions. Her work contributes to enhancing customer interactions and satisfaction.
Previous Experience at E Source
Prior to her current role, Lisa Schulte worked at E Source as an Associate Analyst in CX from 2016 to 2019. During this three-year period, she gained valuable experience in customer insights and analytics. Additionally, she briefly served as an Analyst for one year in 2019, where she further honed her analytical skills and contributed to various projects.
Experience at The Praxi Group
Lisa Schulte held multiple positions at The Praxi Group. She began as a Project Coordinator from 2010 to 2012, where she managed various projects. She then advanced to the role of Project Manager from 2012 to 2015, overseeing project execution and team coordination. Her experience at The Praxi Group provided her with a solid foundation in project management and client relations.
Educational Background
Lisa Schulte earned her Bachelor of Arts degree from Colorado State University, where she studied English Literature and Spanish from 2006 to 2010. Additionally, she participated in a study abroad program at Universidad de Málaga in 2008, which enriched her academic experience and cultural understanding.
Contributions During COVID-19
During the COVID-19 pandemic, Lisa Schulte utilized her research and analytical skills to help customers navigate challenges. Her expertise in customer insights and support strategies played a crucial role in assisting organizations in adapting to the evolving landscape and addressing customer needs effectively.