Angelo Pacheco Iii
About Angelo Pacheco Iii
Angelo Pacheco III is a Customer Success Manager with extensive experience in client engagement and account management. He has worked at various companies, including Punchh and SourceDay, and has developed a reputation for enhancing onboarding processes and optimizing client renewal strategies.
Current Role at SourceDay
Angelo Pacheco III serves as a Customer Success Manager at SourceDay since 2023. In this role, he focuses on enhancing the onboarding process for new clients and optimizing strategies for client renewals. His responsibilities include ensuring that customers receive maximum value from SourceDay's services and fostering strong relationships to promote customer satisfaction.
Previous Experience at Punchh
Prior to joining SourceDay, Angelo worked at Punchh as a Customer Success Manager from 2021 to 2023. During his tenure, he contributed to customer engagement initiatives and supported clients in leveraging Punchh's marketing solutions to achieve their business objectives.
Career Background in Account Management
Angelo has a diverse background in account management, having worked at Forrester as an Account Manager from 2018 to 2021. He was responsible for managing client relationships and delivering B2B/B2C solutions. Additionally, he briefly served as an Account Coordinator at Taptica in 2018, where he supported account management efforts.
Educational Background
Angelo Pacheco III studied at Sullivan County Community College, earning an Associate of Arts and Sciences (A.A.S.) in Liberal Arts and Sciences from 2010 to 2012. He furthered his education at Mount Saint Mary College, where he obtained a Bachelor of Arts (B.A.) in History from 2013 to 2015. He completed his high school education at Fallsburg High School, receiving a Regents Diploma from 2003 to 2007.
Skills and Methodologies
Angelo is recognized for implementing customer-centric outreach methodologies aimed at enhancing client engagement and experience. He has developed a reputation for being a strategic partner, effectively connecting C-Suite leaders with transformative deliverables in the B2B and B2C sectors.