Aubrey Lenz
About Aubrey Lenz
Aubrey Lenz is a Customer Success Manager at SourceDay, where she focuses on empowering customers through cloud-based software solutions. With a background in account management and strategic services, she has developed expertise in process automation and improvement.
Work at SourceDay
Aubrey Lenz currently serves as a Customer Success Manager at SourceDay, a position she has held since 2024. Based in Austin, Texas, she works in a hybrid environment, focusing on empowering customers to achieve their goals through cloud-based software solutions. Her role involves collaborating with cross-functional teams to optimize customer performance and ensure successful outcomes.
Previous Experience
Prior to her role at SourceDay, Aubrey Lenz accumulated extensive experience in customer success and account management. She worked at Auctane as a Strategic Customer Success Manager and as part of the Bug Prioritization Team from 2020 to 2021. Before that, she held various positions at ShipStation, including Senior Account Manager and Enterprise Account Manager, from 2016 to 2020. Additionally, she worked as a Project Coordinator and Office Manager at Lenz Contractors, Inc. from 2009 to 2013.
Education and Expertise
Aubrey Lenz studied at St. Edward's University, where she earned a degree in Business Administration with a focus on Management and Operations. She also attended Austin Coding Academy, where she achieved Full-Stack JavaScript proficiency, studying APIs, React.js, Node.js, and MongoDB. Her educational background supports her expertise in process automation and process improvement, which are critical for enhancing customer success and retention.
Skills and Interests
Aubrey Lenz has a strong passion for empowering customers and optimizing their performance through technology. She enjoys collaborating with cross-functional teams, partners, and stakeholders to drive customer success. Her skills in process automation and improvement play a significant role in her approach to enhancing customer experiences and ensuring retention.