Jordan Russell
About Jordan Russell
Jordan Russell is a Training & Content Specialist at SourceDay, where he has worked since 2019. He holds a Bachelor's Degree in Radio/Television/Film from the University of North Texas and has previous experience in gaming support and implementation roles.
Current Role at SourceDay
Jordan Russell serves as a Training & Content Specialist at SourceDay, a position held since 2019. In this role, Jordan is responsible for developing and maintaining comprehensive training content and help center resources for customers. Jordan also trains new hires on product functionality and the impact of SourceDay's software on the manufacturing industry. Additionally, Jordan manages a peer recognition software with an integrated reward system, enhancing employee engagement and recognition within the company.
Previous Experience in Training and Support
Prior to joining SourceDay, Jordan Russell worked at HotSchedules as an Implementation Specialist from 2017 to 2019. In this role, Jordan contributed to the onboarding process and supported clients in utilizing the software effectively. Jordan also briefly worked at iEnergizer in 2017 as Gaming Support for two months. Earlier experience includes a position as a Classroom/Office Assistant at VOICE Charter School from 2013 to 2014, where Jordan supported educational activities and administrative tasks.
Education and Academic Background
Jordan Russell studied at the University of North Texas from 2005 to 2008, where a Bachelor’s Degree in Radio/Television/Film was achieved. This academic background provided foundational knowledge and skills relevant to content creation and training, which are applied in Jordan's current role at SourceDay.