Ky Hoover
About Ky Hoover
Ky Hoover is a Product Support Specialist at SourceDay, where he has worked since 2022. He previously served as an AP Product Support Intern at the same company and holds a Bachelor of Arts in Geography from The University of Texas at Austin.
Work at SourceDay
Ky Hoover has been employed at SourceDay as a Product Support Specialist since 2022. In this role, Hoover provides assistance and support to users of SourceDay's products, ensuring they have the necessary resources and guidance to utilize the software effectively. Prior to this position, Hoover served as an AP Product Support Intern at SourceDay for eight months in 2021, where responsibilities included supporting accounts payable functions and assisting with product-related inquiries.
Education and Expertise
Ky Hoover earned a Bachelor of Arts degree in Geography from The University of Texas at Austin, completing the program from 2018 to 2021. This educational background provides a foundation in spatial analysis and geographic information systems, which can be beneficial in understanding product support dynamics and user needs in a technology-driven environment.
Background
Ky Hoover is based in Austin, Texas, United States. The experience gained through various roles at SourceDay, combined with academic training in Geography, contributes to Hoover's understanding of product support and customer service within the tech industry.