Nate Freng
About Nate Freng
Nate Freng is a Senior Tech Ops Engineer with a background in IT service and operations. He has held various roles in technology and user support, emphasizing user empowerment and adaptability throughout his career.
Current Role at Sourcegraph
Nate Freng currently holds the position of Senior Tech Ops Engineer at Sourcegraph, where he has been employed since 2022. In this role, he specializes in internal systems administration, supporting a global team through the use of various cloud-based applications. His focus is on enhancing operational efficiency and ensuring seamless integration of technology within the organization.
Previous Experience at Discovery Benefits
Nate Freng worked at Discovery Benefits in multiple capacities. He served as Benefits Implementation Manager - Strategic Partnerships from 2014 to 2016, where he managed strategic partnerships related to benefits implementation. He later transitioned to the role of IT Service Desk Specialist II from 2016 to 2019, providing technical support and services to users in Fargo, North Dakota.
Experience at Stoneridge Software
From 2019 to 2021, Nate Freng was employed as a Help Desk Engineer at Stoneridge Software. In this position, he provided technical support and troubleshooting assistance, contributing to the overall efficiency of the IT service operations. His experience in this role further developed his skills in user support and technical problem-solving.
Educational Background
Nate Freng earned a Bachelor of Science (B.S.) degree in Human Development and Family Studies from North Dakota State University, completing his studies from 2008 to 2013. Additionally, he obtained a Developmental Disabilities Certificate from Minot State University, enhancing his knowledge in this specialized area.
Focus on User Empowerment
Nate Freng emphasizes the importance of empowering users through effective administration and communication. He enjoys adapting his skills to meet the challenges of new roles and tasks, demonstrating a commitment to flexibility and continuous learning in his professional endeavors.