Melanie Deneau
About Melanie Deneau
Melanie Deneau serves as the Senior Director of Client Services Europe at Sourcepoint, where she has contributed to process improvements and client relationship management since 2022. She has a diverse professional background, including roles in market research, human resources, and account management across various industries in Canada and Europe.
Current Role at Sourcepoint
Melanie Deneau serves as the Senior Director of Client Services Europe at Sourcepoint, a position she has held since 2022. In this role, she oversees client services operations across Western Europe, focusing on building long-term client relationships. Her leadership empowers a team of Account Managers to assist publishers in monetizing their websites and implementing GDPR strategies. Deneau's expertise in managing multicultural teams enhances the efficiency of client services, contributing to the overall success of the organization.
Previous Experience at Sourcepoint
Before her current role, Melanie Deneau worked at Sourcepoint as the Director of Client Services Europe from 2020 to 2022. During her tenure, she contributed to process improvement initiatives, which enhanced the efficiency of client services operations. Deneau also played a key role in product development efforts, aligning client needs with product offerings, and previously served as an Account Manager from 2018 to 2020.
Educational Background
Melanie Deneau holds a Master of International Business from WU Wirtschaftsuniversität Wien, which she completed in 2010. She also earned a Bachelor of Commerce from McGill University, studying International Management with a concentration in Marketing from 2004 to 2008. Additionally, she obtained a Master of International Business from Queen's University, focusing on International Management, Strategy, Marketing, and Law from 2009 to 2010.
Career History and Roles
Melanie Deneau has held various positions across different organizations. She worked as an Account Manager at ResearchGate from 2016 to 2018 and served as Team Lead for B2C Account Management at Medigo GmbH from 2014 to 2016. Deneau's earlier roles include positions at Aquaterra Leisure, BCBG Max Azria, and lululemon athletica, where she gained experience in marketing, client services, and business development.
Expertise in Client Services
Melanie Deneau is recognized for her expertise in building long-term client relationships. She has extensive experience in both B2C and B2B settings, which informs her strategic approach to client services. Her ability to manage client services teams in a multicultural European environment has been instrumental in her success at Sourcepoint and other organizations.