Juan Carlos Villalobos

Client Experience Officer A VP @ Southern First Bank

About Juan Carlos Villalobos

Juan Carlos Villalobos serves as the Client Experience Officer and Assistant Vice President at Southern First Bank, focusing on business banking results and community involvement. He has a diverse background in banking and graphic design, with previous roles at BB&T, Pinnacle Financial Partners, and Northwestern Mutual.

Work at Southern First Bank

Juan Carlos Villalobos serves as the Client Experience Officer and Assistant Vice President at Southern First Bank. He has held this position since 2019, contributing to the bank's operations in the Raleigh-Durham-Chapel Hill Area. In this role, he focuses on providing comprehensive and customized banking solutions that meet the financial needs of both retail and business clients. His responsibilities include leveraging his expertise in business, finances, banking, and risk management to enhance client profitability.

Previous Experience in Banking

Prior to his current role, Juan Carlos Villalobos worked at Pinnacle Financial Partners as a Financial Specialist from 2017 to 2019. He also served as a Financial Representative at Northwestern Mutual from 2016 to 2017. His earlier experience includes a position as a Team Leader - Branch Banker at BB&T from 2013 to 2016, where he operated in the Raleigh-Durham, North Carolina Area. Throughout these roles, he developed skills in client acquisition, retention, and associate motivation.

Education and Expertise

Juan Carlos Villalobos has a diverse educational background. He studied Graphic Design at Fundación Universidad de Bogotá 'Jorge Tadeo Lozano', earning a Bachelor of Arts (BA) from 1995 to 2002. He also completed a program in Graphic Design and Publishing at Academia Pittsburg in 1995. Additionally, he pursued studies in Web Page, Digital/Multimedia, and Information Resources Design at Durham Technical Community College, achieving this qualification in 2013. He is also a certified Notary Public, having studied at the North Carolina Department of the Secretary of State.

Community Involvement and Leadership

Juan Carlos Villalobos actively supports the Triangle and North Carolina region through leadership initiatives with peers and team members. His commitment to community involvement is evident in his efforts to drive business banking results through business development activities. He emphasizes the importance of effective onboarding, coaching, and development to motivate associates and enhance team performance.

Background in Graphic Design

Before transitioning into the banking sector, Juan Carlos Villalobos worked as a Senior Graphic Designer at Universidad Industrial de Santander in Bucaramanga, Colombia, from 2002 to 2003. His foundational education in graphic design has equipped him with a creative skill set that complements his banking expertise, allowing him to approach client solutions with a unique perspective.

People similar to Juan Carlos Villalobos