Kim Macklanburg
About Kim Macklanburg
Kim Macklanburg serves as the Director of Retail Operations and Senior Vice President at Southern First Bank, a position held since 2019. With a background in customer service and banking, Macklanburg has accumulated extensive experience in the financial sector, including previous roles at The Palmetto Bank and Southern First Bank.
Current Role at Southern First Bank
Kim Macklanburg serves as the Director of Retail Operations and Senior Vice President at Southern First Bank. She has held this position since 2019, contributing to the bank's operational strategies and customer service initiatives. Her role involves overseeing retail operations and ensuring high standards of client service across the bank's branches.
Previous Experience at Southern First Bank
Prior to her current role, Kim Macklanburg worked at Southern First Bank in various capacities. She was a Client Service Specialist from 2016 to 2017, where she focused on enhancing customer interactions. Following this, she served as a Client Officer - Vice President from 2017 to 2019, further developing her expertise in client relations and banking operations.
Experience at The Palmetto Bank
Kim Macklanburg began her banking career at The Palmetto Bank, where she held multiple positions. She worked as a Teller from 2014 to 2015, then advanced to Head Teller from 2015 to 2016. In 2016, she took on the role of Customer Service Representative for a brief period. Her experiences at The Palmetto Bank provided her with foundational skills in customer service and banking operations.
Education and Academic Background
Kim Macklanburg earned her Bachelor's degree from Northwood University, where she studied from 1994 to 1997. This educational background has equipped her with the knowledge and skills necessary for her career in banking and retail operations.