Ashlyn Brown
About Ashlyn Brown
Ashlyn Brown is a Customer Service Specialist at SouthPoint Bank in Gardendale, Alabama, where she has worked since 2021. She has a diverse professional background, including roles in management and account management, and holds a Bachelor of Science in Psychology and a Master of Arts in Clinical Mental Health Counseling.
Work at SouthPoint Bank
Ashlyn Brown has been employed at SouthPoint Bank as a Customer Service Specialist since 2021. In this role, she is responsible for assisting customers with their banking needs and providing support to ensure a positive customer experience. Her position is based in Gardendale, Alabama, where she has contributed to the bank's customer service operations for three years.
Previous Experience in Customer Service and Management
Prior to her current role, Ashlyn Brown served as the General Manager at High Point Climbing and Fitness from 2017 to 2021. In this capacity, she managed daily operations and customer relations in the Birmingham, Alabama area. Additionally, she worked as a Senior Account Manager at Iron City Acquisitions for ten months in 2016 and as a Phone Banker at Wells Fargo for one year, where she gained valuable experience in customer service and account management.
Educational Background
Ashlyn Brown holds a Bachelor of Science degree in Psychology from Auburn University at Montgomery, which she completed from 2012 to 2016. She furthered her education by obtaining a Master of Arts in Clinical Mental Health Counseling from Liberty University, studying from 2020 to 2023. This educational background provides her with a strong foundation in understanding human behavior and mental health, which can enhance her customer service skills.
Early Career in Human Resources
Ashlyn Brown began her career in the food service industry, working as a Human Resources Manager at Chick-fil-A Restaurants from 2014 to 2015. In this role, she was responsible for managing employee relations and supporting the operational needs of the restaurant in the Montgomery, Alabama area. This experience contributed to her skills in management and customer service.