Sharon Melmon
About Sharon Melmon
Sharon Melmon is a Senior Operations Analyst at SPAN, where she has worked since 2022. She has a diverse educational background in data science, marketing, and environmental science, and has held various analytical roles in organizations focused on process improvement and data integration.
Work at SPAN
Sharon Melmon has been serving as a Senior Operations Analyst at SPAN since 2022. In this role, she focuses on enhancing operational efficiency and data integrity. She has integrated Salesforce and Zendesk to resolve data compatibility and quality issues, contributing to improved data management. Additionally, she has developed metrics and dashboards that provide performance insights for service and support teams. Prior to her current position, she worked as a Deployment Operations Analyst at SPAN from 2021 to 2022.
Education and Expertise
Sharon Melmon has a diverse educational background. She studied Soil & Water Science at the University of California, Davis, where she earned a Bachelor of Science degree. She furthered her education by obtaining a Master of Science in Environmental Science & Engineering from Oregon Graduate Institute. Additionally, she achieved a Graduate Certificate in Marketing from Golden Gate University. Since 2013, she has been studying Data Science at General Assembly, expanding her expertise in data analysis and operations.
Previous Work Experience
Before her tenure at SPAN, Sharon Melmon held several positions in data analysis and business operations. She worked as a Senior Data Analyst at Code for America from 2018 to 2020. Prior to that, she was a Business Analyst at Eigenworks Inc from 2014 to 2015. She also served as a Product Manager in the Business Technology Group at Robert Half from 2015 to 2018, and as a Senior Business Operations Analyst at Carbon Lighthouse from 2020 to 2021. These roles have contributed to her extensive experience in operational analysis and data management.
Key Contributions at SPAN
At SPAN, Sharon Melmon has made significant contributions to operational performance. She has analyzed installer network activity to identify opportunities for process improvement and growth. Her work in developing metrics and dashboards has enhanced the performance insights available to service and support teams. These contributions have played a crucial role in optimizing operations and supporting data-driven decision-making within the organization.