Kylah Field
About Kylah Field
Kylah Field serves as the Senior Director of Global Customer Experience at Spanx, a position she has held since 2022. Her extensive background includes roles at Walmart eCommerce, RITE AID, and Glossier, along with teaching experience in Philadelphia.
Current Role at Spanx
Kylah Field serves as the Senior Director of Global Customer Experience at Spanx, a position she has held since 2022. In this role, she focuses on enhancing customer interactions and ensuring a seamless experience across various touchpoints. Her leadership contributes to the company's commitment to customer satisfaction and engagement.
Previous Experience at Walmart eCommerce
Kylah Field has extensive experience at Walmart eCommerce, where she held multiple roles. She worked as a Senior Operations Manager from 2017 to 2018 in Pedricktown, New Jersey. Following this, she served as Principal Product Manager for Fulfillment Products from 2018 to 2019 and later as Director of Fulfillment Software Support from 2019 to 2021, both in Hoboken, New Jersey. Her roles involved overseeing operations and product management within the eCommerce sector.
Experience in eCommerce and Operations Management
Field's career includes significant roles in eCommerce and operations management. She was the Director of eCommerce Special Operations at RITE AID from 2020 to 2021. Additionally, she worked as Operations Manager at McMaster-Carr from 2013 to 2017. These positions allowed her to develop expertise in operational efficiency and customer experience.
Educational Background
Kylah Field holds a Master of Science (M.S.) in Education from the University of Pennsylvania. She also earned a Bachelor of Arts (BA) from Swarthmore College. Her educational background has provided her with a strong foundation in teaching and learning methodologies, which she has applied throughout her career.
Teaching Experience
Before transitioning to the corporate sector, Kylah Field gained valuable experience in education. She served as a Corps Member and 9th Grade English Teacher for Teach For America from 2011 to 2013 in Philadelphia, Pennsylvania. Additionally, she taught 8th Grade English at KIPP Philadelphia Schools for a year in 2012. This experience has contributed to her skills in communication and leadership.