Ewan Clegg
About Ewan Clegg
Ewan Clegg is a Customer Resolutions Manager at Spark Energy, where he has worked since 2014. He has extensive experience in customer service, having held various roles at Telefónica UK and the NHS over a career spanning several decades.
Work at Spark Energy
Ewan Clegg has served as the Customer Resolutions Manager at Spark Energy since 2014. In this role, he is responsible for overseeing customer service operations and ensuring effective resolution of customer inquiries and issues. His tenure at Spark Energy has spanned nearly a decade, during which he has contributed to enhancing customer satisfaction and streamlining service processes.
Previous Experience at Telefónica UK
Prior to his current position, Ewan Clegg worked at Telefónica UK for 15 years, from 1995 to 2011. He held various roles, starting as a Customer Service Advisor from 1995 to 2004, then advancing to Coach from 2004 to 2008, and finally serving as Customer Service Team Manager from 2008 to 2011. His experience at Telefónica UK provided him with a solid foundation in customer service management.
Experience at NHS
Ewan Clegg worked at the NHS from 2011 to 2014 in Postal Services. This role involved managing postal operations and contributing to the efficiency of communication within the healthcare system. His experience in the NHS added to his background in customer service and operational management.
Education and Expertise
Ewan Clegg studied English Literature at Westfield College, University of London, where he earned a Bachelor of Arts degree from 1983 to 1986. His educational background in English Literature has likely contributed to his communication skills and ability to engage effectively with customers in his professional roles.