Juan Trevino
About Juan Trevino
Juan Trevino is a Sales Quality Manager at Spark Energy, where he has worked since 2016. He has over 12 years of experience in vendor and client relations from his previous role at Asurion and is fluent in both Spanish and English.
Work at Spark Energy
Juan Trevino has been serving as the Sales Quality Manager at Spark Energy since 2016. In this role, he focuses on ensuring high standards in sales processes and quality assurance. His responsibilities include overseeing sales operations and implementing strategies to enhance customer satisfaction. Trevino's position in Houston, Texas, allows him to leverage his extensive experience in vendor and client relations to foster effective partnerships.
Previous Experience at Asurion
Before joining Spark Energy, Juan Trevino worked at Asurion for 12 years, from 2003 to 2015, as a Premiere Support Solutions Supervisor in Antioch, TN. In this capacity, he managed support solutions and contributed to customer service excellence. His long tenure at Asurion provided him with valuable insights into customer relations and operational efficiency.
Education and Expertise
Juan Trevino completed his education at Cypress Springs High School in Houston, TX, from 1997 to 2001. His educational background laid the foundation for his career in sales and customer service. Trevino possesses expertise in process improvement, which has significantly contributed to enhancing team operations and overall efficiency in his roles.
Achievements and Recognition
Throughout his career, Juan Trevino has received notable recognition for his performance. He was awarded an Exception Annual Rating, which highlights his outstanding contributions in his roles. Additionally, he was hand-selected by the T Mobile Operations Manager to join her team, reflecting his exceptional capabilities and the value he brings to his work.
Language Proficiency
Juan Trevino is fluent in both Spanish and English. This bilingual ability enhances his communication skills and allows him to effectively engage with a diverse customer base. His language proficiency supports his role in sales and customer service, enabling him to cater to a wider audience.