Karolina Jagodzinska
About Karolina Jagodzinska
Karolina Jagodzinska is a Sales Operations Manager at SparkBeyond, where she has worked since 2018. She previously held positions at ThoughtWorks and New York-Presbyterian Hospital, and she holds a Bachelor of Arts in Sociology from John Jay College (CUNY).
Current Role at SparkBeyond
Karolina Jagodzinska serves as the Sales Operations Manager at SparkBeyond, a position she has held since 2018. In this role, she focuses on optimizing lead qualification and generation processes to enhance sales team productivity. She also manages the Customer Relationship Management platform, aiming to streamline processes and improve profitability. Additionally, she executes business process improvement initiatives to align with the company's objectives and has developed activity and performance dashboards to support the commercial and marketing teams.
Previous Experience at ThoughtWorks
Before joining SparkBeyond, Karolina worked at ThoughtWorks as an Operations Manager from 2017 to 2018 in New York, NY. During her tenure, she was involved in various operational tasks that contributed to the efficiency of the organization. Her experience at ThoughtWorks provided her with valuable insights into operations management, which she later applied in her current role.
Background in Medical Insurance Billing
Karolina Jagodzinska has prior experience as a Medical Insurance Biller at New York-Presbyterian Hospital, where she worked from 2015 to 2017 in Flushing, NY. This role allowed her to develop skills in billing processes and healthcare operations, contributing to her diverse professional background.
Education and Academic Background
Karolina studied at John Jay College of Criminal Justice (CUNY), where she earned a Bachelor of Arts in Sociology from 2008 to 2012. Her academic background in sociology has likely provided her with a strong foundation in understanding social dynamics, which can be beneficial in her roles within sales operations and management.
Experience in Corrections
Karolina also worked as a Correctional Officer at the New York City Corrections Department from 2014 to 2015 at Rikers Island, NY. This experience contributed to her understanding of complex operational environments and enhanced her skills in managing challenging situations.