Justin Wilhelm
About Justin Wilhelm
Justin Wilhelm is an IT Support Specialist at SparkCognition since 2021, with a diverse background in IT support roles across various companies. He has a strong educational foundation in technology, having earned multiple certificates from Sauk Valley Community College.
Work at SparkCognition
Justin Wilhelm has been employed at SparkCognition as an IT Support Specialist since 2021. In this role, he provides technical support and assistance to ensure the smooth operation of IT systems within the organization. His responsibilities include troubleshooting technical issues, maintaining hardware and software, and supporting users with their IT needs.
Previous IT Support Roles
Before joining SparkCognition, Justin Wilhelm held several positions in IT support. He worked at Randstad Technologies US as Helpdesk Support for State Farm from 2016 to 2017. He also served as a Service Desk Representative at LCRA from 2017 to 2018 and as an Information Technology Support Technician at CesiumAstro in 2021. Additionally, he was a Student Technician at Illinois State University in 2016.
Education and Certifications
Justin Wilhelm completed his high school education at Sterling High School from 2009 to 2013. He furthered his studies at Sauk Valley Community College, where he earned multiple certifications, including a PC Technician Certificate, Server Administration Certificate, and Digital Media Arts Certificate, from 2013 to 2016.
Career Progression
Justin Wilhelm's career includes various roles in the IT field. He worked as a Front End Supervisor at Kroger from 2013 to 2016 and progressed to positions such as Jr Systems Administrator and Cloud Operations Engineer at Planview, Inc. from 2018 to 2021. His diverse experience contributes to his current role in IT support.