Rob Lewis
About Rob Lewis
Rob Lewis is a Senior Technical Writer with extensive experience in documenting AI-related products and managing technical documentation across various platforms. He has held positions at notable companies such as IBM, Cisco, and Sparkcognition, and has a strong educational background with degrees from Texas A&M University.
Work at SparkCognition
Rob Lewis has been employed at SparkCognition as a Senior Technical Writer since 2017. In this role, he is responsible for creating and maintaining technical documentation for AI-related products. His expertise includes documenting API and SDK guides, which are essential for developers and users. Additionally, he manages customer-facing pages on ZenDesk and oversees Jira distribution sites, ensuring that users have access to the necessary resources and information.
Previous Experience in Technical Writing
Rob Lewis has a diverse background in technical writing, having worked for several notable companies. He served as a Technical Writer at IBM from 1999 to 2000 in New York, where he began his career in technical documentation. He later held positions as a Senior Technical Writer at various organizations, including Servicemesh, Arm, Zenoss, Mentor Graphics, and Cisco. His roles have involved maintaining GitHub and Bitbucket repositories, as well as utilizing LaTeX, Markdown, and HTML for document preparation.
Education and Expertise
Rob Lewis holds a Master of Science and a Bachelor of Science from Texas A&M University, where he studied from 1975 to 1979. His educational background has equipped him with the skills necessary for technical writing, particularly in the field of artificial intelligence. He has developed expertise in documenting AI-related products, including API and SDK guides, which are critical for developers in the tech industry.
Technical Skills and Tools
Rob Lewis utilizes various tools and formats for preparing technical documents. His skills include the use of LaTeX, Markdown, and HTML, which are essential for creating structured and accessible documentation. He has experience delivering documents in multiple formats, including PDFs and web pages, ensuring that users can access information in the most suitable format for their needs.