Austin B.
About Austin B.
Austin B. is a Network Security Engineer with a Bachelor of Science in Computer and Information Systems Security from Western Governors University. He has over five years of experience in network security and IT support roles across various organizations in Arizona.
Work at Sparklight
Austin B. has been employed as a Network Security Engineer at Sparklight since 2019. In this role, he focuses on enhancing the security of network systems within the organization. His responsibilities include managing system-wide operating system and software deployments, ensuring that upgrades are delivered on time and within budget. He also specializes in planning and implementing Fortinet and pfSense UTM security infrastructure platforms tailored for small businesses.
Education and Expertise
Austin B. earned a Bachelor of Science degree in Computer and Information Systems Security/Information Assurance from Western Governors University, completing his studies from 2014 to 2018. Prior to this, he obtained an Associate of Applied Science in Information Security from Glendale Community College, studying from 2011 to 2014. His educational background provides a strong foundation in network security and information assurance.
Background
Before joining Sparklight, Austin B. held several positions in the IT field. He worked as a Computer Technician at Glendale Community College from 2013 to 2014, and as a Service Desk Analyst at Discount Tire from 2014 to 2015. He also served as an IT Support Specialist at J.F. Shea Co., Inc. from 2015 to 2017, and as an IT Technical Analyst at Staples from 2017 to 2019. These roles contributed to his extensive experience in IT support and network security.
Technical Skills and Responsibilities
Austin B. is skilled in removing malware, adware, ransomware, and other threats from computer systems. He assesses user hardware and software to diagnose issues and suggests modifications for improved performance. Additionally, he establishes, repairs, and optimizes networks by installing wiring, cabling, and devices. He also explains technical information in clear terms to non-technical individuals, facilitating better understanding of complex concepts.