Brooke Harvey
About Brooke Harvey
Brooke Harvey serves as the Customer Service Manager at Sparklight, where she has worked since 2020, and has been a Customer Service Representative since 2004, accumulating a total of 20 years of experience in Duncan, Oklahoma.
Work at Sparklight
Brooke Harvey has been employed at Sparklight since 2004. Initially starting as a Customer Service Representative (CSR), she has accumulated 20 years of experience in this role. In 2020, she advanced to the position of Customer Service Manager, where she continues to oversee customer service operations. Her work spans across the locations of Duncan and Lawton, Oklahoma.
Customer Service Management Experience
As a Customer Service Manager at Sparklight, Brooke Harvey is responsible for managing customer service teams and ensuring high-quality support for customers. Her extensive experience as a CSR prior to her managerial role provides her with a deep understanding of customer needs and service processes. This background aids in her ability to lead effectively and implement strategies that enhance customer satisfaction.
Professional Background
Brooke Harvey has dedicated her professional career to Sparklight, starting as a CSR and progressing to a managerial position. Her long tenure at the company reflects her commitment to customer service excellence and her adaptability within the organization. Working in both Duncan and Lawton, she has developed a strong connection with the communities served by Sparklight.
Years of Service
Brooke Harvey has a total of 20 years of service at Sparklight, with 4 years in her current role as Customer Service Manager. Her longevity at the company highlights her experience and knowledge in the customer service field, contributing to her effectiveness in managing customer relations and team dynamics.