Grayson Baker
About Grayson Baker
Grayson Baker is a Network Operations Center Supervisor with a background in transaction processing and computer networking. He has worked at Sparklight since 2020, progressing from NOC Analyst I to his current supervisory role.
Work at Sparklight
Grayson Baker currently holds the position of Network Operations Center Supervisor at Sparklight, a role he has occupied since 2022. Prior to this, he worked as a NOC Analyst II from 2020 to 2022 and as a NOC Analyst I for seven months in 2020. His tenure at Sparklight has been focused on network operations and management, contributing to the efficiency and reliability of network services.
Education and Expertise
Grayson Baker studied General Studies at Glendale Community College from 2014 to 2017. He furthered his education in the field of computer networking at Estrella Mountain Community College, where he studied Cisco Networking Technology from 2018 to 2019. Grayson obtained a CCNA certification, which facilitated his transition from transaction processing to a career in computer networking.
Background in Transaction Processing
Before entering the networking field, Grayson Baker worked at JPMorgan Chase & Co. for nine years, serving as a Transaction Processing Supervisor. His experience in transaction processing provided him with a strong foundation in operational management and customer service, skills that he later applied in his networking career.
Career Transition to Networking
Grayson Baker transitioned from a career in transaction processing to computer networking after obtaining his CCNA certification. This certification enabled him to start his new career as a NOC Analyst at Sparklight, where he has since advanced to the role of Network Operations Center Supervisor.